账单支付

Choose the option that works best for you to pay your bill from Community 医院 of the Monterey Peninsula or Montage Medical Group.

When and how will I get my bill?

如果你正在使用保险, you can expect a billing statement about 10 days after your insurance company pays.

If you are not using insurance, you can expect a billing statement about 10 days after you get care or leave the hospital. The statement will arrive in the mail or, if you’ve signed up for paperless delivery, through your 病人门户 账户.

什么时候付款??

You will be asked to pay your copayment (copay), 可扣除的, or estimated patient portion before your visit.

有保险范围

If you have insurance, we’ll bill the insurance company on your 账户. After your insurance has paid its portion, you’ll get a bill for the balance. 支付 that amount within 30 days. 视图 我们接受的保险计划 and which services may not be covered.

没有保险

如果你没有保险, you’ll be responsible for paying your bill within 30 days of receiving your billing statement.

灵活的还款计划

如果需要, Community 医院 and Montage Medical Group offer personalized payment plans to meet your needs. 了解更多, contact the billing department of the 蒙太奇的健康 organization where you received care, 电子邮件我们, or set up a payment plan in MyChart.

网上付款

You’ll appreciate how we’ve made it easy and convenient to pay your bill. For every organization in the 蒙太奇的健康 family, you can take care of your bill online via MyChart or 中央海岸健康连接, our secure 病人门户s. Set up a free 账户 or log into your existing 账户 to pay your bill, communicate with your healthcare team, 查看您的医疗记录, 和更多的.

社区医院账单

If you don’t have a 病人门户 账户, you can pay your Community 医院 bill by calling our customer service team at (831) 625-4922. Representatives are available by phone 7 a.m. 到5点.m.星期一至星期五. 你也可以给我们发电子邮件 病人BillingInquiry@chomp.org.

收集策略

Community 医院 of the Monterey Peninsula’s collection policy is consistent with best practices in the industry and is in compliance with regulatory requirements. 请参阅我们的收款政策 for information on collections, such as negotiated discounts, 信用检查, 抵账户, 冲销, and collection agency transfers.

金融援助

If you need help to cover the cost of the care you received at Community 医院, 你可能有资格 金融援助.

Why am I getting a hospital bill?

You may receive a bill from Community 医院 if:

  • 你在医院得到了治疗
  • You received services at one of our offsite facilities or outpatient departments
  • Your doctor sent a sample to our lab

为什么我收到了多张账单?

Your bill from Community 医院 is only for the services you received plus fees for our hospital-based doctors (such as radiologists, 放射肿瘤学家, Emergency department doctors, Monterey Bay Observation Medicine doctors, 病理学家, and behavioral health doctors). All other doctors or providers who treated you at our facilities (such as surgeons, 私人医生, 外部参考实验室, or other providers) will send a separate bill.

拿一份明细账单

呼叫 (831) 625-4922 during business hours or 电子邮件我们 to request an itemized statement, which lists each service you received and its cost. You can also send a billing request in MyChart.

病人 financial responsibilities

视图 additional policies related to your 权利与责任 作为蒙太奇医院的病人.

2019冠状病毒病债务减免

Community 医院 of the Monterey Peninsula recognizes the economic challenges stemming from the COVID-19 pandemic. We are working to ease the burden of medical debt by forgiving 100 percent of all outstanding patient-responsible medical debt for care received during the first three years of the COVID-19 pandemic — 2020, 2021, 和2022年.

了解更多

问题?

Contact the billing department of:

  • Community 医院 of the Monterey Peninsula or MoGo 紧急护理 at (831) 625-4922 or (888) 625-4922
  • Montage Medical Group at (831) 649-1000

MoGo紧急护理账单

阅读有关 paying for your MoGo 紧急护理 visit, including which 我们接受的保险计划 and how much you may pay.

和病人的倡导者谈谈

请致电(831)625-4922或 电子邮件我们 如果你需要帮助:

  • Understand your Community 医院 or MoGo 紧急护理 bill or our billing process
  • Find state and federal 金融援助 programs you may qualify for
  • Complete 金融援助 applications
  • Set up a personalized repayment plan if you don’t qualify for assistance